Datacenter Operations (Cloud, Linux SUSE/RHEL, Operating Systems)
The Systems Engineer, Datacenter Operations (Cloud, Linux SUSE/RHEL, Operating Systems) is responsible for designing, implementing, and maintaining hybrid cloud datacenter infrastructure with a primary focus on Linux SUSE and RHEL environments. This role plays a critical part in ensuring the stability, security, and efficiency of public and private cloud infrastructure while supporting SAP S/4HANA and other enterprise applications. The engineer will collaborate with internal and external teams to maintain reliable operations, resolve infrastructure issues, and drive strategic improvements in Linux-based hybrid cloud systems.
This position is part of the Global IT Infrastructure Services team, supporting both cloud and on-premises systems across distributed environments.
Responsibilities:
1. Linux Engineering & Hybrid Cloud Operations (35%)
- Design, configure, and maintain SUSE and RHEL Linux-based hybrid cloud infrastructure, ensuring high availability and security.
- Implement system upgrades, patching, and disaster recovery strategies for Linux-based workloads.
- Manage Linux server environments supporting SAP S/4HANA and other enterprise applications.
- Work with Microsoft Azure, Hyper-V, Nutanix, and other cloud/hypervisor platforms to integrate Linux workloads.
- Automate administrative tasks using shell scripting, Ansible, or Terraform.
2. Troubleshooting & Incident Management (20%)
- Diagnose and resolve complex Linux system issues across hybrid cloud environments.
- Participate in an on-call rotation for off-hours support.
- Work with cross-functional teams to troubleshoot Linux-related incidents and ensure minimal downtime.
3. Architecture Standards & Strategy (15%)
- Serve as a technical expert in SUSE, RHEL, and hybrid cloud platforms, ensuring adherence to best practices.
- Collaborate on Linux server architecture, deployment strategies, and security hardening.
- Optimize system performance and recommend improvements based on industry trends.
4. Design & Continuous Improvement (10%)
- Participate in technical design sessions and contribute to process enhancements for Linux and hybrid cloud environments.
- Develop automation solutions to improve system efficiency and reduce manual tasks.
- Stay up-to-date with emerging Linux and cloud technologies.
5. Documentation (10%)
- Create and maintain technical documentation for Linux server configurations, cloud integrations, and operational procedures.
- Document best practices and troubleshooting guides for SUSE and RHEL environments.
6. Stakeholder & Vendor Management (10%)
- Build and maintain relationships with internal teams, stakeholders, and external vendors to support Linux-based hybrid cloud environments.
- Work closely with hardware and software vendors to ensure system compatibility and supportability.
Requirements:
- 6+ years of experience working with Linux SUSE and RHEL in enterprise environments.
- Expertise in SUSE & RHEL administration, patching, automation, and security hardening.
- Experience with SAP S/4HANA environments running on SUSE/RHEL (preferred).
- Hands-on experience managing Linux workloads in hybrid-cloud environments (Azure, Hyper-V, Nutanix, VMware, or similar platforms).
- Proficiency in shell scripting, Ansible, Terraform, or other automation tools.
- Strong understanding of Enterprise Backup, SAN storage, and high-availability clustering for Linux servers.
- Familiarity with Microsoft Windows hybrid environments and interoperability with Linux systems.
- Experience working in an enterprise IT infrastructure team supporting large-scale distributed systems.
- Ability to troubleshoot complex Linux and cloud-based infrastructure issues.
- Excellent communication skills with a collaborative approach to problem-solving.
- Department
- Talent
- Locations
- Costa Rica, Cuidad de México
- Remote status
- Fully Remote
About CRG Solutions
CRG is a Global provider of IT and Technology Solutions,
Managed Services, Direct Hire & Contract Staffing
We are focused on meeting our clients’ needs in IT support. We offer Support, Engineering, Consulting, Talent,
and/or Outsourcing Services to allow our customers to focus on their core business.
Datacenter Operations (Cloud, Linux SUSE/RHEL, Operating Systems)
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